May 18, 2021

Hello Everyone,

The past year has been a challenging time for us all. Now, after almost a year of doing business remotely, we are prepared to begin moving our operations one-step closer to normal.

The first step in this process is to begin the lobby opening rollout. In order to create an environment that is safe and secure for both our members and staff, and to allow our newer staff members time to acclimate to face-to-face member interaction, we will gradually increase our lobby hours over the course of a few weeks. Beginning in June, our lobby hours will be:

  • June 1-4 10:00-1:00
  • June 7-18 9:00-3:00
  • June 21st resume normal lobby hours of 8:30 to 4:30

In response to CDC and county health department guidance, Rocky Mountain Credit Union will no longer require masks for visitors or staff. While we are allowing mask-free lobbies, we do ask that everyone be considerate of others. This means if a member is more comfortable wearing a mask, we will comply with that request. All other safety and security measures will also be required, including removal of masks for identification purposes.

As always, our products and services are available through the following channels:

  • Our drive-through banking is open from 8:00 am – 6:00 pm, Monday –Friday.
  • On-line banking or the RMCU mobile app
  • Telephone activity through our Member Resource Center (MRC).
  • Lending functions will continue to be available via telephone, as well as electronic platforms, including through our website.

The health and well-being of our membership and staff is a top priority at Rocky Mountain Credit Union. I encourage you to check the CDC’s website for the latest information on the virus.

Thank you and BE SAFE!

Steve Sendon, President/CEO, CCE

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