Phony text messages are targeting Rocky Mountain Credit Union members.
Specifically, members have reported receiving text messages about their account being restricted due to suspicious purchases. These messages are not from us. Our fraud prevention service alerts members to possible fraud purchases but requests you to reply with a Y if the transaction is valid or N if the transaction is fraud. Rocky Mountain CU will never ask you to enter your personal account information, PIN number, CVV code or full Social Security Numbers in a text or email. Read our tips on how to handle these situations and stay protected again financial institution smishing scams.
Smishers typically send a text that’s intended to trick you into giving away personal information, like your passwords, account numbers or Social Security number. They use that information to gain access to your email or bank accounts. Smishers have lots of ways to get you to share sensitive information. According to the Federal Trade Commission, some of the most popular tactics include:
These texts are so effective because they’re often similar to texts you already receive from RMCU or other financial institutions. If you click the fake link, you might be asked for personal information or malware may be installed on your phone that can extract information automatically. Or the link might lead to a fake version of a website where you are asked to enter your password. If you attempt to log in, the scammers can steal your username and password.
IF YOU RECEIVE ONE OF THESE TEXTS PLEASE FORWARD TO #7726. THIS AUTOMATICALLY BLOCKS THESE MESSAGES AS SPAM FROM YOUR WIRELESS CARRIER.
How to Protect Yourself
With a little bit of caution, you can take steps to avoid becoming a victim of theft. If you’re unsure if a text is legitimate, follow these dos and don’ts.
DO
DON’T
Scam Warning – Fraudulent text messages are being sent to both our members and non-members claiming to be from Rocky Mountain Credit Union. These messages are not from us. Please DO NOT click on any link, call any phone numbers provided, or give out any account information. Protect yourself from fraud texts like these by deleting them without opening, and block the phone number they come from.
Questions? Send us a secure message.
Like spring cleaning for your finances, Financial Literacy Month is a great time to dust off your knowledge for spotting and avoiding scams. The best way to make a clean getaway from a scam? Listen to how they tell you to pay.
If someone tells you:
For more information please visit the FTC's website.
We are currently experiencing high volumes of fraudulent transactions from WALMART.COM. Our fraud team is working diligently to combat these instances. In the meantime, to protect our members from this fraud we have blocked transactions from WALMART.COM. If you need to purchase from WALMART.COM, you will receive a fraud alert via email, text and/or phone call from our fraud services team. You can verify the transaction and continue your purchase with confidence.
Questions?
Send us a secure message.
Visit the Federal Trade Commission for updated information on keeping your information safe.
Visit the Federal Trade Commission's website for more information.
Montana Department of Justice Office of Consumer Protection website has the most up-to-date listing of common scams.
Visit the Federal Trade Commission's website for more information.