Yes. Rocky Mountain Credit Union has seen a significant increase in fraudulent transactions for our members using these ride-sharing apps. To help keep our members' information safe, we will be restricting these types of transactions.
If you plan to travel and use these apps, or if you use the apps while at home in Montana please let us know ahead of time. Similar to a travel notice on your credit or debit card, we can authorize these transactions if we know in advance. Please contact the credit union directly to place these notices on your account.
If you do notice a fraudulent transaction, here are some helpful links.
Fraudulent Charge on Lyft
Fraudulent Charge on Uber
For more information please contact us at 406.586.1505 or send us a secure message.
Are you traveling outside of Montana, give us a call to place a travel notice on your card? Just give us a call or send us an email to add a travel notice to your account so that you may use your debit card while you’re traveling. If you’re not traveling please contact us so that we may look into your account and see what the specific issue may be.
Please note that you can still use your debit card with your PIN outside of the states listed above even if you haven't notified us.
We do not accept physical foreign currency (coin/paper “cash”). We can take checks/money orders in foreign currency including Canadian. There is a service charge to process. Processing time can take as much as 2 weeks in some cases longer. Funds are credited at the end of processing.
Yes, in every branch which is a free service for members.
Yes in every branch, free for members to use.
Step 1: Login Screen
Step 2: Disclosure Acceptance Screen
Step 3: Account Lookup Screen
Step 4: Username Creation Screen
Temporary password e-mail may take up to 5 minutes to reach the destination inbox
Step 5: Temporary Password Screen
Copying and Pasting your temporary password will prompt the system to state the password has expired.
Step 6: New Password Screen
Step 7: Security Question Screen
Step 8: Confidence Image Screen
Step 9: Account Information Screen
No user action is required during this process. This loading process can take several minutes.
Step 10: Contact Info Validation Screen
A credit union is a not-for-profit financial cooperative, which means that when you become a member of your credit union you also become an owner. To read more about credit unions and how they differ from banks.
EMV® is a global standard for credit and debit payment cards based on chip card technology taking its name from the card schemes Europay, MasterCard, and Visa - the original card schemes that developed it.
If your credit card is lost or stolen you can report it by calling numbers below:
Lost/Stolen Cards: 833.277.9333
After Hours: 800.624.2341
We are located in Montana and have branches in Helena, Bozeman, Butte, and Belgrade. We also have ATMs at all of our local branches, and we participate in the Money Pass and Co-Op ATM networks as well. You can use any ATM in these networks free of charge.